Order was wrong. Did not get the chicken fried rice. Received Garlic Noodles. Unsatisfied
Delivery guy delivered the soup upside down and it leaked out in the bag.
You need to actually call the customer when you're out of stock on a dish. Tips are relative to the amount paid, and a substitute could've been added to compensate. No contact was made, which is highly unprofessional. Order Accuracy is pivotal to a delivery order due to their expensive nature.
Best ever for Chinese food.
I've been a regular here...and today, I ordered 2 entrees and they didn't taste good. Overcooked and oily. Spoke to the manager and they said they made it right and I was wrong. They take no responsibility and have lost me as a customer.
Ordered from here at least 5 times. They're great every time.
Easy to use
I sent an email to complain but no one has bothered to check with me. The rice had egg shells in it. Egg Foo Yong was too thin, too sweet and burned on the edges.
Ordered Shrimp with Lobster Sauce for first time from your restaurant and was very disappointed. All other items I’ve ever ordered were good but I will never order this again. Very watery/no taste.
The food was great! Nice people.
Very grateful for you guys...the best in our neighborhood!
We have dined in and order to go so many times but lately the food quality it’s been horrible . The sizes of the food are way less than what you really paying for. Won’t order there again . 👎🏻0 ⭐️
Would have liked my soup to be full rather than 1/2 full :)
Best honey glazed walnut shrimp anywhere
Best Chinese in LBC
Taro Boba smoothie was almost purely ice sprinkled with budget tapioca pearls. Wonton was overly greasy. Furthermore, the amount per wonton was small, but this is probably why they give you 12 so I will let that go. The BBQ Pork Bun was overall the best part of the order, though the edges were a bit hard to chew (hardened).
Only wanted one order and should have gotten a Beef with broccoli too Asked for cabbage and there was none
Expectations were high. We were looking forward to a presentation similar to orange chicken
Didn’t receive my food at all
Absolutely Delicious!!!! Thank you!!!!
You guys are just awesome! Thank you!!!!
Fast delivery. Great food.
I love Chen’s. This order the food was cooked just right and tasty.
Chen’s is usually amazing and I have been a long time fan. Unfortunately, this last order was not up to par. The food was soggy and overcooked. Even the soup tasted like it was overcooked. 🙁
Chen’s never disappoints
Pork chop dish had too much fat,gristle and bone. Not enough flavor.
Please improve the delivery time. Waiting 1.5 hours is a long time
Great food, large portions and fast delivery.
General Tao’s is 🔥🔥🔥
Great food delivered earlier than expected. Love it!
Food is always spot on and delivery was super fast.
Best Chinese in Long Beach
We love ordering from Chen’s! The food is consistently delicious and they always provide great customer service. Delivery is unbelievably fast! We are lucky to call this restaurant our neighbors!
I never received a text my order was ready, luckily I went there after 15 minutes
Hear neighborhood spot. Great for dine in or take away.
So glad to see that Chen's was still busy tonight.
The best bbq pork
Super quick and easy to order!
It smelled spoiled and didn’t taste right. I usually love this place. I had to throw it out. 😞
Food was amazing as it is always for us. We have ordered their several rimes at this point. Love the food. The only Sad part was we requested fried chips and sweet and sour sauce.
I had ordered lo mein noodles and instead of telling me it was going to be a separate order and cost more money, they just decided to not give them to me and not let me know they didn’t include it.
Any questions please call us.
Chen's Chinese Restaurant
2131 E Broadway, Long Beach, CA 90803
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